System Image Backups

System image backups can save a lot of time and grief if your system goes belly up Think of your computer as containing three sorts of file: Windows (or Mac OSX if you are that way inclined) Your programs (eg Microsoft Word or Sage Accounts) Your data (eg photos, documents, accounts data) For the most …
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Wacom Bamboo Slate

No, I’ve no idea what “Bamboo Slate” means, but the product has a definite use The Wacom Bamboo Slate is not a new product and not everyone would benefit from one, but it helps me in a specific way and might just be of interest to you. What is it? It is a writing pad. …
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A small victory – two clicks saved

Isn’t it odd how we can become obsessed with small details when it comes to computers? I have been mildly amused many times over the years by my computer support clients asking me to help with seemingly small problems that amount to nothing more than being forced into making one or two more mouse clicks …
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Should I get a new computer?

In my role as an IT Consultant, one of the questions that I am asked most often is of the type “should I get a new computer?” I am apt to answer with that most annoying of phrases – “it depends”. It used to be an easier question to answer than it is now. With …
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Time for a new iPad?

With the coming of iOS10 (Apple’s latest operating system for iPhones and iPads), my first generation iPad Mini can’t keep up: it can’t be updated to iOS10 It’s not yet four years old, so if I’d got out of bed on the wrong side this morning I could well be whingeing about “built-in obsolescence”. But …
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Saving a Screenshot to a File in Windows

How to take a quick screenshot and save it in a file where you can always find it again I’ve blogged before about a piece of software called Gadwin Printscreen that I use to take screenshots of parts or all of screens and save them in files in a folder of my choosing. In practice, …
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Gmail Password Problem

Google can prevent you from accessing your own email if it thinks your email program is “less secure” I have blogged before about email programs that can’t access your email and that try to insist that your password is wrong when you are quite sure that it isn’t. See “Oh dear – error“, for instance. …
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Multiple Apple IDs

Yes, this is me whingeing about error messages again See, for instance, “Oh dear – error!“. I’m not just letting off steam again for the sake of it. This is a situation that I’m sure other people come across and fail to solve (and I challenge you to find the solution among Apple help pages). …
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Something Missing

Computer software companies don’t sufficiently consider their products and developments from the point of view of the average user This is something that I’ve contended for a long time, and I’ve often tried to reassure my computer support clients that it’s not their fault that they are struggling with programs that are ill-designed in the …
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Spear Phishing

Phishing for your information (and money) is becoming more sophisticated We’ve all received phishing emails that pretend they are from trusted sources such as banks. They want us to hand over information that will let them steal money from us. And who among us hasn’t made their fortune by partaking of a Nigerian businessman’s plan …
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