Detecting Scam and Phishing Emails

From time to time, I get a phone call from one of my computer support clients asking whether an email they have received is genuine or a scam (eg a phishing email). Quite often, they will forward the message to me for my comments Checking back on nearly seven years of blog posts, I’m surprised …
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Spear Phishing

Phishing for your information (and money) is becoming more sophisticated We’ve all received phishing emails that pretend they are from trusted sources such as banks. They want us to hand over information that will let them steal money from us. And who among us hasn’t made their fortune by partaking of a Nigerian businessman’s plan …
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Email Rules

Has your email inbox become intimidating? For a lot of people (myself included), email is not just a means of communication: it is a central part of the administration of their work. As such, it needs to be efficient and organised. This can be difficult when there are hundreds, or even thousands, of messages flying …
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Filtering Foreign Junk Email in Outlook

Have you noticed an increase in foreign spam recently? During the last month or two I have become aware of a huge increase in the amount of spam getting into my inbox from abroad. Not only is a lot of it not in English, but a lot of it even uses different character sets (such …
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Deleting Emails from iPhone Inboxes

Small iPhone niggle solved! Following on from last week’s blog about blocking unwanted phone calls, I have finally had a look at a problem with iPads and iPhones when attempting to delete emails from the inbox. When I open my iPhone Mail app I like to be able to see the option to view all …
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Confusing Outlook

As a Computer Consultant discussing client’s systems, programs and computing choices, it often strikes me that Microsoft have created a lot of confusion by using the word “Outlook” in the names of three different email products. This confusion is particularly marked, of course, if I’m providing telephone support on one of the “Outlooks” but the …
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POP and IMAP email

What do POP and IMAP mean? These are both methods or “protocols” used by email programs (also called “email clients”) so that the email program and the mail server (the computer that deals with your email) can understand each other and deliver your email. “POP” stands for “Post Office Protocol” and “IMAP” stands for “Internet …
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Gmail Shortcuts

Do you use Gmail in your browser? I’ve said previously that I don’t think it’s worth learning loads of shortcut keys. This is for two reasons: Unless you use them all the time it’s very easy to forget them Different shortcut key combinations do different things in different programs, so it’s very easy to get …
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